Managers in the Rail Industry face a unique set of challenges. Everybody plays a part in making the network run smoothly, but managers bear the burden of delivering on time and within budget.
It’s a demanding role and the RailStaff...
Beyond initial training, career development is crucial to keep staff interested and make them feel appreciated. Employees expect the opportunity to grow and tackle fresh challenges as they advance in their careers.
The Learning, Development & Investing in People Award...
The Station Staff Person or Team Award celebrates hard working, respected, and well-loved staff who improve the experience of colleagues and customers. Once again, in 2024 the Transport Benevolent Fund CIO (TBF) threw its support behind the award.
Founded in...
Exceptional customer service is the cornerstone of any successful business. Happy customers come back time and again for further business and share their experience with a wider audience, expanding the client base.
The Customer Service Person or Team Award is...
As the rail industry gets to grips with representing the wide array of cultures, ethnicities, genders, sexualities, and abilities represented in today’s workplace, the RailStaff Awards recognises its vital efforts, with the Equality, Diversity & Inclusion Person or Team...
As the demand for diverse skills continues to grow, railway companies recognise the importance of staying up to date with the latest employment laws, terms and conditions, and health and safety regulations. As such, recruitment and human resources professionals...
The Sustainability & Corporate Responsibility Person or Team Award recognises individuals or teams who have shown exceptional dedication to environmental stewardship, climate action, and the pursuit of net-zero goals.
In a time when ecological challenges demand urgent attention, this award...
Whether tackling logistical or transport challenges or managing tricky situations and incidents, the staff who work with rolling stock, in freight, or at depot’s all deserve our gratitude. Without them, the network would simply grind to a halt.
The Rolling...
Whether it’s for groundbreaking inventions, transformative processes, or revolutionary solutions, winners of the Innovation & Technology Person or Team Award are celebrated for pushing the envelope and driving positive change using cutting-edge technologies.
Hitachi Rail’s Raymond Sturton received this year’s...
The nominees for each and every category in the RailStaff Awards are real heroes, but only those honoured with the Lifesaver Award can say they have pulled someone back from the brink.
The Lifesaver Award recognises those staff who have...