RailStaff Awards

Launched in 2024, in honour of Tom O’Connor, founder of Rail Media and visionary behind the RailStaff Awards, the Rail Ambassador Award celebrates those who have demonstrated an unwavering commitment to promoting and advancing the rail industry. The Award honours...

The rail industry is lucky enough to include thousands of staff who’ve served faithfully throughout their entire working lives. Many of those now reaching retirement age can boast decades of dedication and it’s not unheard of for employees to...

One of the most prestigious accolades at the RailStaff Awards, the Rail Engineer of the Year Award celebrates the exceptional expertise and vision of the individuals whose work underpins the railway and drives it confidently into the future. The award...

Outstanding customer service is the heartbeat of any successful organisation, and in the rail industry it can define a passenger’s entire journey. The Customer Service Person or Team Award celebrates those who go above and beyond to deliver exceptional...

Innovation is one of the driving forces behind a safer, smarter, and more efficient railway, and this year’s Innovation & Technology Team or Person Award shone a spotlight on those who continually push the industry forward. The award celebrates the...

Whether it’s on trains, at stations and depots, or anywhere else in between, Great Britain’s rail employees keep the wheels turning. Therefore, their physical and mental health is critical both on a personal level and in maintaining the network’s...

Great Western Railway’s Jack Farley celebrated at Birmingham's NEC on Thursday 27 November when he was named winner of the 2025 RailStaff Awards’ Rail Depot Team or Person Award. The award recognises exceptional dedication, leadership, and commitment to excellence within...

Around 2,500 employees are responsible for running Great Britain’s rail stations and each has huge responsibility on their shoulders. Not only do these superstars brighten the days of customers: they go the extra mile to support the colleagues they...

Equality, Diversity & Inclusion (EDI) is a core value for many organisations. Despite the current pushback in some quarters, EDI is a key principle in creating a workplace culture of acceptance and support, furthermore, a strong EDI programme reaps...

Westbury South Renewal Team from the South Rail Systems Alliance (SRSA) celebrated on Thursday 28 November as they were the presented with the RailStaff Awards Project Team or Person Award (Over £5 Million). Over Christmas 2024, the team delivered the...