Accessibility

A major milestone towards improving the accessibility of Hither Green station for Southeastern passengers has been achieved. Major progress was made at Hither Green station over the early May bank holiday weekend as part of the Access for All...

TransPennine Express (TPE) is helping customers start their journeys with greater confidence by introducing new Passenger Assistance meeting points at stations across its network. The new meeting points provided by the train operator are clear, easy-to-find spaces where customers can...

A new cohort of puppies has completed an important stage of their training at Basingstoke station, as South Western Railway (SWR) and Guide Dogs continue their partnership to support people with sight loss. Ahead of International Guide Dog Day (Wednesday...

Passengers at Tilehurst station are enjoying step-free access to all platforms for the first time after Network Rail installed three new lifts. Access to the Berkshire station has been transformed for passengers with reduced mobility, prams and heavy luggage. The lifts...

East Midlands Railway (EMR), which is operated by Transport UK, has introduced new station guides designed to make information clearer and more accessible for passengers of all abilities. EMR is the first official Symbol-Friendly operator in the UK and worked...

A celebration event was on Friday 24 April to mark the transformation of Beeston station following more than £7.6 million of investment. Network Rail has completed a £1.36 million project to completely refurbish the waiting shelters and a historical canopy...

Network Rail engineers have successfully completed a busy programme of improvement works in Bedfordshire to improve safety, accessibility and reliability for passengers. Another milestone was reached at Harlington station, where the ageing footbridge has been safely removed following the installation...

Customers at London Euston were welcomed back inside Euston station’s assisted travel lounge yesterday (Tuesday 14 April) after a refurbishment to make journeys easier. The Euston station team invited special guest and regular user of the assisted travel lounge, Vidar...

Passengers who need help to get on and off trains at Liverpool Lime Street station will now have access to a dedicated waiting area, as well as a number of new features to improve their journeys. This week the new...

Passengers at Tenby station to benefit from step-free access between platforms as upgrades move into next phase Network Rail, alongside contractors AmcoGiffen, is delivering major accessibility upgrades at Tenby station through the UK Government’s Access for All programme. The scheme...