Accessibility

A report published today (18 April) by the Office of Rail and Road’s (ORR) has found that some disabled passengers have experienced accessibility difficulties with the rail complaints process. There is also a lack of awareness of how to...

TransPennine Express (TPE) has launched its new Social Stories aimed at enhancing the travel experience for individuals with autism, learning disabilities, and social anxieties. Social Stories are narrative descriptions and graphics of everyday situations, designed to help individuals understand social...

Network Rail engineers worked through the night to install the steel structures on Saturday 23 March at the South Lanarkshire station which serves passengers travelling on the West Coast Main Line – one of the busiest lines in Europe. It’s...

The Office of Rail and Road (ORR) will take a deeper look at Network Rail’s approach to planning and carrying out lift maintenance and repairs. The Office of Rail and Road (ORR) has today published its report reviewing the reliability...

Jacqueline Starr, Chief Executive Officer, Rail Delivery Group Darwin is 20 years old and at Rail Delivery Group (RDG) we are celebrating this impressive milestone. But what is Darwin? And why should you care? Darwin is one of the most critical...

The Office of Rail and Road (ORR) has identified several key areas of focus for the industry as it looks to drive improvement in the delivery of passenger assistance for disabled passengers. The conclusions follow audits commissioned by the...

A full rail timetable has resumed on the Marston Vale Line between Bletchley and Bedford. A partial service has been running on the line since November 2023 when operator London Northwestern Railway (LNR) introduced a replacement train fleet. Prior to...

Northern customers travelling between Manchester and Leeds as well as Leeds to York will be able to see some of the train operator’s announcements in British Sign Language (BSL) thanks to a trial involving AI. The train operator has been...

ScotRail’s newest railway station in the Highlands is celebrating its first anniversary this week, with more than 50,000 passenger journeys being made at the Inverness Airport interchange. The £14 million station, constructed by Network Rail and situated between the Highland...

A new footbridge has been installed in Dore & Totley as part of the Hope Valley Railway Upgrade It’s the latest milestone reached at Dore & Totley station which will see improvements for rail passengers travelling between Manchester and Sheffield. Six...