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Monday, May 19, 2025

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Great Northern route to City of London becomes UK’s first signals-free commuter railway

The Great Northern 'Northern City Line' to the City of London has become the UK network's first-ever commuter railway to operate without signals at the side of the track, heralding a major milestone in the national deployment of cutting-edge...

West Midlands Railway launches mental health charity hub

West Midlands Railway (WMR) and mental health charity, Rethink Mental Illness, have announced the launch of ‘The Hub’ at Wolverhampton Railway Station. From Monday (May 19), Rethink and several other charities will jointly open a new facility to offer services...

ORR calls for better use of data and communications to improve passenger assistance

The Office of Rail and Road has today published its study into how train operators at busy rail stations communicate and record requests by passengers for assistance. The study found that a dedicated staff app has proven beneficial, but...

East Kilbride services to resume following major modernisation works

ScotRail services on the East Kilbride line will resume this weekend, following the successful completion of a major programme of modernisation works. From Sunday, 18 May, services between Glasgow Central and East Kilbride will return to normal. Customers are encouraged...

Transport for London and London Trams celebrate their 25th anniversary together

Transport for London (TfL) is celebrating 25 years of modern London Trams and the network’s support of the growth and development of south London, as it launches a customer competition and special 25th anniversary poster campaign. The London tram network originally...

ScotRail kicks-off a new era in rail communication technology

Trains operating in the Scottish Highlands will offer unprecedented access to satellite technology – transforming how customers can stay connected when travelling with ScotRail. In a UK-first for onboard passenger Wi-Fi, ScotRail has worked with Clarus Networks to design a...

Greater Anglia to be nationalised from October

The Department for Transport has confirmed that Greater Anglia is set to be nationalised on 12 October 2025. The train operator has said that it is committed to ensuring a smooth transition to public ownership and has both the plans...

LNER customer services moves to new home in heart of Newcastle

LNER has reinforced its commitment to the North East with the opening of its new Customer Solutions Centre in the heart of Newcastle city centre. A hundred and thirty colleagues are now based in offices at 1 St James’ Gate,...

Greater Anglia marks Deaf Awareness Week 2025

Greater Anglia is reminding customers about its partnership with a British Sign Language interpreter service during Deaf Awareness Week. Earlier this year, the train operator partnered with SignLive, which provides remote British Sign Language interpreting on demand. Deaf Awareness Week runs...

LNER declares 22 May “225 Day” to celebrate its Intercity stalwarts

Trains which have carried generations of customers across millions of miles of railway are set to be celebrated by LNER. Nearly 40 years ago, InterCity 225 trains were introduced on the East Coast Main Line following electrification of the route....

Latest News

Great Northern route to City of London becomes UK’s first signals-free commuter railway

The Great Northern 'Northern City Line' to the City of London has become the UK network's first-ever commuter railway...