Rail Business

The Great Northern 'Northern City Line' to the City of London has become the UK network's first-ever commuter railway to operate without signals at the side of the track, heralding a major milestone in the national deployment of cutting-edge...

West Midlands Railway (WMR) and mental health charity, Rethink Mental Illness, have announced the launch of ‘The Hub’ at Wolverhampton Railway Station. From Monday (May 19), Rethink and several other charities will jointly open a new facility to offer services...

The Office of Rail and Road has today published its study into how train operators at busy rail stations communicate and record requests by passengers for assistance. The study found that a dedicated staff app has proven beneficial, but...

ScotRail services on the East Kilbride line will resume this weekend, following the successful completion of a major programme of modernisation works. From Sunday, 18 May, services between Glasgow Central and East Kilbride will return to normal. Customers are encouraged...

Transport for London (TfL) is celebrating 25 years of modern London Trams and the network’s support of the growth and development of south London, as it launches a customer competition and special 25th anniversary poster campaign. The London tram network originally...

Trains operating in the Scottish Highlands will offer unprecedented access to satellite technology – transforming how customers can stay connected when travelling with ScotRail. In a UK-first for onboard passenger Wi-Fi, ScotRail has worked with Clarus Networks to design a...

The Department for Transport has confirmed that Greater Anglia is set to be nationalised on 12 October 2025. The train operator has said that it is committed to ensuring a smooth transition to public ownership and has both the plans...

LNER has reinforced its commitment to the North East with the opening of its new Customer Solutions Centre in the heart of Newcastle city centre. A hundred and thirty colleagues are now based in offices at 1 St James’ Gate,...

Greater Anglia is reminding customers about its partnership with a British Sign Language interpreter service during Deaf Awareness Week. Earlier this year, the train operator partnered with SignLive, which provides remote British Sign Language interpreting on demand. Deaf Awareness Week runs...

Trains which have carried generations of customers across millions of miles of railway are set to be celebrated by LNER. Nearly 40 years ago, InterCity 225 trains were introduced on the East Coast Main Line following electrification of the route....