RailStaff Awards

Learning and development is a critical part of life in any industry. All new employees need training, not just to do their jobs but on the safety aspects of what they will be required to do. Then there is...

The Transport Benevolent Fund CIO (TBF), stepped up once again this year to sponsor the Station Staff of the Year Award. The non-profit-making membership charity provides relief from hardship and distress among those who work in (or are retired from)...

Outstanding customer service is at the heart of any successful company. Clients return to companies which surpass their expectations. They also spread the good word, driving more business in return. The Customer Service Award recognises the teams and individuals...

The Rail Team of the Year Award honours those teams which have delivered a project whilst overcoming significant challenges, or whose concern for colleagues and customers in difficulty is absolutely outstanding. The ScotRail team at Johnstone Station came out...

The Depot & Freight Staff Award rewards those who are amazing at their job in or around the depot or within the freight sector. Whether tackling logistical or transport challenges or managing tricky situations and incidents at their depot,...

Our rail network is kept running safely by many talented teams and individuals who don’t often get the praise they deserve. The Digital Railway Person or Team Award celebrates these behind-the-scenes heroes and highlights their critical work. This year, Scotland’s...

The Samaritans Lifesaver Award, recognises workers who have used all their communication skills and training to help protect a life on the rails. Megan Moore from ScotRail took home the prize at this year's RailStaff Awards. Megan was awarded for...

Mark Fielding-Smith of AtkinsRéalis is a force of nature when it comes to charitable work and raising money for causes close to his heart. He was certainly a worthy winner of this year’s RailStaff Award for Charity. The Railway Children...

Smital Dhake of Alstom has been awarded Apprentice or Newcomer of the Year at the 2023 RailStaff Awards. Since joining the rail industry in July 2022, Smital has made an enormous impact, quickly establishing collaborative relationships, achieving IRSE competence, and...

The great and good of the Rail Industry gathered at Birmingham’s NEC last night (Thursday 30 November) for the RailStaff Awards 2023. After another eventful 12 months for Rail, all were there to celebrate the outstanding efforts of the industry’s...