A station supervisor who drove stranded tourists ten miles through fog to their hotel on his day off has won Northern Rail’s first customer service award.
Gair Urwin from Alnmouth for Alnwick Station in Northumberland was crowned ‘Northern Star of...
The transformation of Manchester’s Victoria railway station into a bright, clean, modern facility fit for the 21st century, that people will want to use and visit, has taken a giant step towards becoming a reality.
Network Rail has awarded a...