Network Rail finalises plans for Norbury station refurbishment

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Thousands of passengers who use Norbury station every day are in line for better journeys after plans were finalised for an upgrade of facilities.

The improvements, which are being funded through a combination of the National Stations Improvement Programme and Network Rail, include:

  • Revamp of the existing ticket office, including laying new flooring, painting and installation of new windows, to improve the overall station environment for passengers
  • Installation of a more accessible ticket window to make it easier for those with reduced mobility
  • Conversion of the disused waiting shelter on platform 1 into a fully enclosed waiting room, including improved customer information and heating, making it more comfortable for passengers to wait for their train
  • Refurbishment of the platform canopies and replacing the roof above the ramps which lead to the platforms
  • Resurfacing of platform 1

Mark Ruddy, Network Rail’s route director for Sussex, said: “We want to attract more people to use the railway. This means we need to give passengers the end-to-end journey experience they expect, including a better station environment and modern facilities.

“We also need to make sure the investment choices we make now and in the future are the right ones. The improvements planned for Norbury balance the need to provide facilities which will make a real difference for passengers with the requirement to deliver a value-for-money scheme within the budget available. Once complete, the refurbished station will better meet the needs of passengers and businesses in Norbury.”

Chris Brooks, Southern’s head of stations said: “We’re delighted that our passengers at Norbury will enjoy a much better experience when using the station once the NSIP work has been completed. These improvements really will make a positive and lasting difference.”

He added: “It’s a double win because Network Rail is investing an additional £1.4m in renewal work which will compliment the NSIP improvements perfectly, and will ensure the station is good enough to meet the expectations our passengers have – and deserve.”

The final work schedule is still being finalised, but is expected to start later in 2011 with completion by early 2012.

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