The Rail Safety and Standard Board (RSSB) has launched two new training courses. The first helps frontline rail workers develop essential leadership skills, while the second is appropriate for all roles involved with operational decision-making.
Britain’s railway is a safety critical industry, relying on a professional and competent workforce that’s undertaken the necessary training to build, develop and refresh their capabilities. Through our training courses, RSSB shares our expertise, helping embed good practice and building the industry’s competencies.
Evidence from RSSB’s research shows effective leadership and management skills of frontline rail workers are linked to many benefits, including positive safety outcomes, increased staff retention and improved staff and organisational performance. Our new course is designed for frontline leaders, enhancing their management capabilities to lead effectively in a dynamic and complex environment.
Even the most experienced people are not always rational decision-makers. This is especially true in stressful situations, when information is lacking or when being asked to make safety-critical decisions early in the morning or at the end of a long shift. Our new operational decision-making course equips people with the skills needed to make rational decisions under pressure or when faced with unfamiliar or unusual situations.
Since 2019, thousands of rail industry employees have successfully completed RSSB’s training courses, including:
- Accident Investigation Training
- Non-Technical Skills Training
- Human Factors Training
- Carbon Literacy for Rail Training
- Mental Health e-learning
Thanuja Kandasamy, RSSB’s Head of Learning and Development, said: “Developing employees’ capabilities is critical during this period of rapid evolution in the rail industry, as it not only enables them to cope with the pace of change but also instils the confidence needed to navigate new challenges effectively.
“RSSB is dedicated to supporting this by working with the industry to continuously assess skills gaps and create tailored training solutions to address learning needs.
“Our courses are designed and delivered by experts in their field and are regularly updated to reflect the ever-changing environment of the rail sector. As evidenced by the number of attendees and their positive feedback, we are committed to providing training that helps the rail industry build, grow, and refresh employees’ capabilities to navigate this dynamic and evolving landscape effectively.”
Image credit: iStockphoto.com/DrazenZigic
