The RailStaff Awards recognise all of the railway’s incredible employees, but one award is reserved for those who have made an exceptional impact.
The Rail Person of the Year Award highlights the achievements of the industry’s most remarkable staff, honouring those who have overcome significant challenges or gone way above and beyond to support others.
Marianna Busuttil, a driver manager for GTR Southern was shocked to win the prestigious prize at this year’s ceremony.
Marianna exemplifies dedication, compassion, and leadership in her role. She is a pivotal, particularly for new trainee drivers. Not only does she ensure they are fully supported throughout their training but also fosters a welcoming and encouraging environment.
Recognising a need for better tracking and communication, Marianna created a SharePoint site that allows trainees and driving instructors to seamlessly log their driving hours. This has significantly improved the way her team works, making processes more efficient and transparent.
Beyond her professional contributions, Marianna is deeply committed to the well-being of her colleagues. As a mental health first aider, she has provided invaluable support to many, helping them navigate challenging personal and professional situations.
Her commitment to her role and community extends beyond her regular duties. Recently, on her way home from work, she heard about a fatality and immediately offered her assistance. She played a crucial role in supporting the drivers involved and assisting customers during this tragic event.
Her quick thinking and composure were further demonstrated when she helped evacuate the train and came to the aid of a collapsed customer, administering defibrillator support.
“I’m overwhelmed and so thankful. It means the world,” said Marianna on collecting the award.
“I’ve been nominated a few times now and each year I’ve been so proud just to have received the recognition of the people I work with. To win the award is a different level.”
If anyone is worthy of this well-deserved recognition, its Marianna.
Highly commended
Heather Waugh, Freightliner
Kathleen Martin, Great Northern