Indian Railways to improve on-board catering

Indian Railways is planning to ‘revamp’ its catering policy across its network to provide a ‘variety of meals every day to passengers’.

The new policy will let passengers order different meals every day of the week.

Currently, the menu is decided by the Railways and is fixed on all routes across the country.

Deepak Chhabra, Chief Commercial Manager, East Central Railway said:

“Indian Railways has planned to revamp its catering policy across the country with a new, soon to be implemented policy which will serve a variety of meals to on-board passengers.

“The new policy will help Railways keep a tab on the quality of food served to passengers since it has taken control of catering from Indian Railway Catering and Tourism Corporation (IRCTC).

“The Railway Board decided that the menu would now be different each day of the week on the Patna-New Delhi Rajdhani Express.

“Besides, Railways would change the menu card each day for passengers travelling by the prestigious Shatabdi Express and Duronto Express,” Chhabra added.

“The Railway Board has ordered the review of menu cards in all mail and express trains with an aim to maintain uniformity in menu card and rate in each zone of railways.

“Railways has set up a team of commercial inspectors under each division at every zone, which have been trained the Hajipur-based Hotel Management and Catering Institution to carry out surprise check of food quality served to passengers,” Chhabra concluded.