Neil Grabham has today been named as the new managing director of Merseyrail. Currently the customer services director for East Midlands Railway, Neil brings a wealth of experience both from the rail sector and beyond, having previously undertaken senior leadership...

Merseyrail has the best customer service levels in the UK rail network, a new survey by the Institute of Customer Service (ICS) has declared. The rail company also beaten leading brands in other sectors such as The Co-op, Audi and...

Merseyrail passengers can make the most of travel around the Liverpool City Region this Christmas, as trains will be running every day over the festive period, with the exception of Christmas Day. In collaboration with the Liverpool City Region Combined...

Merseyrail today announced that it will begin to operate a 15-minute service across most of its network from Monday 2 May. During the COVID-19 pandemic Merseyrail services were reduced due to the impact the virus had on staffing numbers, however,...

Moorfields ticket office has been transformed into a celebration of individuality with a new pair of wings encouraging passengers to pose and ‘be who you are’. The office has been adorned with a glitter wall, flamingos, disco balls and a...

Due to an increase in staff availability, Merseyrail will be increasing services across the network from Monday 14 February. Staffing numbers were impacted by the COVID Omicron variant resulting in a reduced timetable but the rail operator is now able...

A three-car train heading down the M6 and M5 motorways perhaps raises questions in the minds of passing drivers: why are they on the motorway and where are they going?  This was part of a complex move by Railway...

Game-changing technology paves way for Merseyrail network expansion across the Liverpool City Region and beyondMerseyrail services could reach as far as Wrexham and PrestonCity Region is at the forefront of the introduction of pioneering energy efficient technology  Metro Mayor Steve Rotheram’s ambition to create...

Railway workers and residents have joined forces to plant more than 520 trees and hedgerow plants near Port Sunlight station on the Wirral. Members of the community are helping Network Rail improve biodiversity beside the railway line. The planting is part...

A £1.5 million investment by the Liverpool City Region Combined Authority has given a big boost to plans to build a new station in Liverpool’s Baltic Triangle area. Metro Mayor Steve Rotheram has pledged to build a new station on...